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Channel: THWACK: Popular Discussions - User Device Tracker
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Questions about establishing a white list baseline

I've recently installed UDT, and I'd like to use it to find rogue devices on the network in order to satisfy an audit requirement.  I'm wondering how I can add responding devices in a particular subnet...

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UDT Unused Ports report not giving accurate information

Please let me know if I am doing something wrong. My network that I inherited has a major problem with "dead cabling".  Tracking switch port usage over time, is the #1 reason that we will be purchasing...

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UDT Port Exclusion

I have been unable to find a way to exclude ports during UDT port discovery. To be more specific, I would like to include Active and Inactive but exclude Trunk and Vlan ports. Is there a way to do this...

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Not Displaying Hostname or IP address

Hi.  I am getting inconsistent results.Some switches show just the MAC address.Some show everything correctly.And others show a mixture of hostname/IP/MAC, or IP and MAC but no hostname.

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UDT version 2.0 not showing direct connections

HiAnyone else seeing issues with UDT not seeing direct connections on certain switches, I have some Nexus 5548 devices and if I run a "show ip arp" and "show mac address-table" I see all my servers on...

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Custom report - Unused ports in XX days OR never, admin/oper status

I need a report that will tell me the number of ports that haven't been used in XX days OR never, taking into account administrative and operational status. For instance, I need to view all ports that...

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Add or remove monitored Port

Hi How do I add och remove individual ports from a switch that is monitored or partly monitored? /Thomas

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HELP!! Unable to get UDT to show direct connections. What am I doing wrong?

I just put in NPM with UDT on Wednesday of this week. Have spent the remainder of this week trying to discover my devices and get endpoint searches to work as expected. Using my laptop as an example, I...

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Active Directory Credentials

I installed UDT V2.0 RC and I reached a point where I entered the AD credentials that I thought might work, but they failed. Exactly what rights, privileges, or access does this account need to have in...

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Determine if a single device has both wired and wireless connections

Here is what I am looking to get out of UDT if possible: I would like to search for a PC, and if that PC has both wired and wireless connections then UDT would show the hostname with both MACs and...

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UDT showing some Cisco switch's ports as Unknown

Hi,I'm trying out the new UDT product and first impressions are this could be very useful to us.  There is something strange though with a couple of the switches it's scanned.  For some reason two of...

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Remove a Device(s) Questions

How do you remove a device from UDT without removing it from network monitoring or other modules?  Several devices were added accidently and I want to remove them, but only from UDT, not from other...

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Layer 3 ARP polling

I am newly implementing UDT and have noticed that I am not getting all of my IP information.  Is it possible to do ARP lookups on devices other then Cisco?  Many of my networks are hosted on a...

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UDT monitored port question

HiPlease can someone clarify what the purpose of monitoring a port in UDT apart from the license usage aspect as i I would like to know what other actions are performed on ports that are classed as...

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How to search for VLANs by Switchport Interface?

Perhaps I am missing something obvious which is a distinct possibility.    So can someone direct me on how to find switchport interfaces and their configured, associated VLAN (id or name) using...

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Port count - misleading

One problem i am seeing is that the layer 2 vlans are counted as ports and therfore putting the port count out of tilt.The switch this screen print was taken from has 150 layer 2 vlans. So in actual...

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UDT 2.0 issues/feature requests

Hi guys,Installed UDT 2.0 a couple days ago and I absolutely love that we now have user login details as well! Bravo!!I have however found some issues, shortcomings maybe. This is what i have found:1....

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UDT v3.0 HotFix1 is now available

SolarWinds User Device Tracker version 3.0 Hotfix 1http://downloads.solarwinds.com/solarwinds/Release/HotFix/UDT-v3.0.0-Hotfix1.zipThis hotfix corrects the following issues:All Network Connections web...

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User Login Information Missing

Hi:I am testing the UDT I ahev currently installed the latest version UDT 2.0.0.Everything seems to be working fine, I added some switches, teh Domain Controllers and theirs credentials (Domain Admin)...

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UDT AD user log ins not displaying any users

I am using UDT in trial mode but I am unable to see any AD user logins.  We have 2 DC's running server 2008 R2 with a domain user account that can connect to it and view remote event logs.  Tested...

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