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User Device Tracker Help

I am having a problem with UDT where I do not believe it is showing me all of the data it should.  I am not seeing any endpoints when looking to see where a workstation is hooked up to.  I do not see...

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Do you need to monitor an interface in NPM to receive an UDT alert for a...

I am not monitoring all my ports on my company's switches (approx. 3500 switches) but would like an alert set up to send me an email when a rogue device is introduced into my network.  I am evaluating...

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Need a UDT report that shows MAC addresses that have moved

I know that I can use the OOB report named "UDT: All Endpoints" to see what MAC addresses and IPs are attached to what switch port at any point in time. What I need is to have a report that will list...

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Security Event Log does not audit for successes

The corporate Domain Controller GPO does not allow for auditing successful user logins.  Since that is the way UDT gets its user info, I need to find a different way to make it work.  Has anyone run...

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UDT Unused Ports report not giving accurate information

Please let me know if I am doing something wrong. My network that I inherited has a major problem with "dead cabling".  Tracking switch port usage over time, is the #1 reason that we will be purchasing...

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UDT Unused port report

One of my customer would like to generate a report for unused ports in UDT and filter to show only those ports that are down and with no MAC address detected. I could not find any settings on the...

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UDT Polls Generate Authorization Failures on Cisco 2800 Platform

Several months back, I added about 400 C2811 routers to UDT and watched our other NMS tool (Spectrum) fill up with authentication failure alarms. I confirmed a few details with SolarWinds, then took...

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Juniper UDT monitoring hits License doubly bad!

Our environment is made up almost entirely of Juniper hardware. I noticed that when I added my entire production environment into UDT that Juniper with its config of physical and logical interface that...

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UDT Rogue Device detection needs some improvement

UDT Rogue Device detection needs some improvement. I had created a ticket and worked with support but I am not satisfied with the answers, especially since the SW site advertises the product to do...

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Logged In user info not available - UDT 3.2

Hi Forum, We have a new Solarwinds implementation we have Orion Platform 2015.1.0, QoE 2.0, IPAM 4.0, NCM 7.3.2, NPM 11.5, NTA 4.1.0, UDT 3.2.0, IVIM 2.0.0. Our UDT suddenly broke, it was working fine...

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How to see devices connected to a switch?

Hello SolarWinds community, Is there a way to tell what is connected to a switch using UDT? I remember there used to be port history, but I am not sure what changed because this information is no...

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SNMP info Test fails trying to add a node

Evaluating UDT.  It has added all the 7 switches I've tried so far, even the ancient 3com 3300XM's.  This one is a way newer 3com 3CDSG8 switch.  I define and Test, get back "test failed".  I hit Next...

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Active Directory Credentials

I installed UDT V2.0 RC and I reached a point where I entered the AD credentials that I thought might work, but they failed. Exactly what rights, privileges, or access does this account need to have in...

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ARP from Devices that don't allow SNMP Polling

Long time reader, first time poster. In an attempt to create a single pain of glass within UDT,  I am running into a problem with our router/firewall. There is no option to poll the ARP table via SNMP....

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UDT Emails - Alert me when a rogue MAC Address appears on the network -...

Need to report the IP address and the Device name in the alert email.   Please post your suggestions on how to do this. 

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UDT MAC address alert question

Hello, When I first setup the alert for rogue MACs being detected, the alert sends out an email for every MAC address that is already discovered and known first.  Is there a way to avoid this?

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Logged In user info not available - UDT 3.2

Hi Forum, We have a new Solarwinds implementation we have Orion Platform 2015.1.0, QoE 2.0, IPAM 4.0, NCM 7.3.2, NPM 11.5, NTA 4.1.0, UDT 3.2.0, IVIM 2.0.0. Our UDT suddenly broke, it was working fine...

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Monitor Node with UDT doesn't work

v3.2.2  I select nodes and then click Monitor wirh UDT.  Nothing happens

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How to get connected device hostnames from Access Point?

I'm trying to find correct SQL query to find "connected" devices from Access Point.Currently I can find devices with switch names with current query. Select p2e.endpointid, e.MACAddress, ipc.IPAddress,...

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Auto-Whitelist monitored devices

Maybe I am missing it, but I have searched quite a bit and I am unable to find a solution. I have many devices in my network and many more that UDT considers rogue when I disable the 3 "Any" rules....

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