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UDT - Multiple MAC addresses per port, limited by XXX

I modified the default UDT Connected MAC and IP Addresses report to only pull ports that have more than one MAC address connected.  SELECT Nodes.Caption, UDT_ConnectedMACsAndIPs.PortNumber AS...

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Reporting device moves

I am currently trialing UDT 2.5.1 and am looking to develop a report that shows all the devices (or be filtered by OUI) that have been moved, disconnected, or added in the last 24 hours.  We are...

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UDT not showing IP address on port of switch

Hi, we have upgraded UDT to newest version, but now when I click on switch for example, and then go to port details, I can see MAC addresses of devices connected to switch, but no IP addresses.To be...

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SQL UDT Report to pull out subnets or IP's

Hi I created this report to pull out a range of IPaddresses, it could be adjusted to suite your needs by filtering for other types of data  SELECT...

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UDT reliability / scalability real life ?

Hi. We are about ready to pull the plug on Cisco prime completely. We're trying to manage a very large network and the dissatisfaction with prime transcends versions all the way back to Ciscoworks 2k...

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Value cannot be null. Parameter name: value

I'm getting this error in the Device Tracker Access Point Details page. Can someone throw me a bone and tell me where to start troubleshooting this? It does this for every AP.    Thanks!

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Port-Security blocking Cisco phones

I have noticed since we started deploying port-security on our Cisco 2960-X switches that the MACs stop showing in UDT for Cisco phones. I have been comparing configs for a couple of days before I...

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UDT Emails - Alert me when a rogue MAC Address appears on the network -...

Need to report the IP address and the Device name in the alert email.   Please post your suggestions on how to do this. 

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Auto-Whitelist monitored devices

Maybe I am missing it, but I have searched quite a bit and I am unable to find a solution. I have many devices in my network and many more that UDT considers rogue when I disable the 3 "Any" rules....

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Can someone clarify what DaysuUnsed=Never means?

1. Port has never been seen as unused.2. Port has never been seen as used. Seems to be #1 but I want to make sure. Also, why is days unused not stored as a numeric value?

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Required OID's for UDT Layer 3 information

This knowledge base article(and UDT documentation) SolarWinds Knowledge Base :: User Device Tracker Compatibility Checker states;  "Layer 3 Job StatisticsConsult these objects about endpoints (IP...

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IP Address & Hostname is not showing in UDT

The IP Address & Hostname are not showing in the UDT V 3.0 from Core switch (Cisco Model : WS-6509-V-E, IOS Version: V12.2(50r) Sys3). Please help me to figure out the issue. Thanks in advance.

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UDT very slow to respond

I'm just wondering if anyone else has seen this.  We recently upgraded to NPM V12 and UDT 3.2.4.  Ever sense the upgrade the UDT summary page either gets hung trying to load or takes upwards to 1...

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Manage Alerts Help

I was wondering if anyone knows how to configure alerts so that it will only alert for New Mac on a certain device such as a Switch.

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Security Event Log does not audit for successes

The corporate Domain Controller GPO does not allow for auditing successful user logins.  Since that is the way UDT gets its user info, I need to find a different way to make it work.  Has anyone run...

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User Device Tracker v3.0 is Now Available!

We are pleased to announce the general availability of SolarWinds User Device Tracker v3.0. Version 3.0 includes the following enhancements:Whitelisting– Set up a white list of devices based on MAC...

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UDT - How should it work with multiple switches learning?

I have two switches connected together and a device connected to each.  I setup UDT to poll for both MAC addresses.  Both addresses are learned on both devices, one directly connected, the other to the...

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UDT not showing IP address on port of switch

Hi, we have upgraded UDT to newest version, but now when I click on switch for example, and then go to port details, I can see MAC addresses of devices connected to switch, but no IP addresses.To be...

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User Device Tracker Search - Resource Panel

While customising the dashboard console, I noticed that UDT does not have a resource panel catered for search query?The search option is only available in "Device Tracker Summary" page.

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Alert me when MAC address moves

Morning all, Does anyone know how the trigger condition for the alert "Alert me when MAC address moves" works? The trigger is Has MAC Moved is equal to 1, and I'm after information on the following:...

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