Alert me when a new MAC address appears into network
I am trying to setup a UDT alert to email me when a new MAC address appears into network. What is the trigger condition I need to use to get the alert to work? When I use the test feature, I get a...
View ArticleUDT Safelist
Hello all, I am not quite sure how to go about getting an accurate depiction of my network through the use of UDT. Since not every device on the network is monitored as a node (1000+) not all of them...
View ArticleAny way to add UDT ports to an existing switch node in NPM without having to...
We have a bunch of switches added in NPM and whomever added them previously did not scan for UDT ports when adding the nodes. Now, I'd like to have those switches scanning with UDT ports and I can't...
View ArticleUDT & VOIP Phones
I have found an issue and I wonder if it is a known issue or a new bug.I now have UDT setup across all of our switches and I have found an issue. I will try and explain in detail.Currently my PC has a...
View ArticleActive Directory Credentials
I installed UDT V2.0 RC and I reached a point where I entered the AD credentials that I thought might work, but they failed. Exactly what rights, privileges, or access does this account need to have in...
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User Device Tracker Help
I am having a problem with UDT where I do not believe it is showing me all of the data it should. I am not seeing any endpoints when looking to see where a workstation is hooked up to. I do not see...
View ArticleUDT not showing IP address on port of switch
Hi, we have upgraded UDT to newest version, but now when I click on switch for example, and then go to port details, I can see MAC addresses of devices connected to switch, but no IP addresses.To be...
View ArticleUDT: Workstations connect to Cisco Phones show up as indirect connections
UDT v1.0 integrated with our NPM (v10.1.3) deployment. Did a port discovery on a few nodes (switches+routers) already in the NPM database. So far, all the workstations that I have looked for via the...
View Articlereporting on inactive ports
We have recently purchased UDT to compliment NPM and would like to report on ports that are live but have been inactive for xx days so they can be shutdown. Is this possible and if so what criteria...
View ArticleAny way to delete MAC Address
We have added all of our MAC addresses across the company and would like to be able to remove old MAC addresses from the system after they have been retired. Is there anyway to remove the MAC address...
View ArticleUDT Emails - Alert me when a rogue MAC Address appears on the network -...
Need to report the IP address and the Device name in the alert email. Please post your suggestions on how to do this.
View ArticleUDT - Multiple MAC addresses per port, limited by XXX
I modified the default UDT Connected MAC and IP Addresses report to only pull ports that have more than one MAC address connected. SELECT Nodes.Caption, UDT_ConnectedMACsAndIPs.PortNumber AS...
View ArticleUDT Unused port report
One of my customer would like to generate a report for unused ports in UDT and filter to show only those ports that are down and with no MAC address detected. I could not find any settings on the...
View ArticleUDT 3.2.4 User search
So, it looks like the user search on UDT was changed. Previously you searched for a user by login name. Now you must search by Active directory display name. This is causing many issues since there...
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Not all Hostnames and IPs showing, only MAC address
2I have just installed UDT and can only see some IP Addresses and hostnames. I can only see the IP addresses and hostnames on one vlan. What do I need to do to get the IP addresses and hostnames to...
View ArticleHow does VRF polling work in UDT?
We're trying to get L3 information from a Cisco Nexus 9508 with two VRFs but UDT doesn't seem to be getting the ARP entries. Everything we've read says that each VRF needs to be mapped to a context and...
View ArticleAlert me when MAC address moves
Morning all, Does anyone know how the trigger condition for the alert "Alert me when MAC address moves" works? The trigger is Has MAC Moved is equal to 1, and I'm after information on the following:...
View ArticleAny way to add UDT ports to an existing switch node in NPM without having to...
We have a bunch of switches added in NPM and whomever added them previously did not scan for UDT ports when adding the nodes. Now, I'd like to have those switches scanning with UDT ports and I can't...
View ArticleDelete/Remove devices from UDT ?
Hi, We have several devices (Windows Servers etc) showing in "All UDT Nodes" that we cannot remove , how can we remove them ? Regards
View ArticlePolling failed on Domain controller
I've just installed UDT 3.2 into my existing Orion system. I am running NPM 11.0.1, SAM 6.1.1, NTA 3.11. I have added my 10 Domain Controllers in UDT, but 3 of them come back with the following...
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